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It’s make or break
Your online reputation can make or break your brand. In an age where potential customers often Google your business before making a decision, it’s essential to ensure that what they find is positive and aligns with your values.
How we go about it
Our online reputation management service helps you control the narrative by promoting favorable content and pushing negative or misleading information down the search rankings.
We specialise in managing your brand’s image across the digital landscape, from improving your online presence to addressing harmful reviews and media. Whether it’s highlighting your positive achievements or burying content that misrepresents your business, we ensure that what shows up on the first page of Google reflects your brand in the best light.
Building positive brand perception
Having a strong online presence isn’t just about ranking highly on Google – it’s about shaping the conversation around your brand.
Our online reputation management service uses targeted SEO strategies to promote positive content and safeguard your business against harmful reviews or outdated information that could impact your reputation. By optimizing your brand’s listings and strategically placing favorable content, we ensure that when someone searches for your business, they find results that build trust and credibility.
This proactive approach ensures that negative content is pushed to the bottom, allowing your positive brand message to take center stage.
With more consumers relying on search engines to make purchasing decisions, maintaining a positive online presence is crucial. We utilize high-ranking keywords to craft content that resonates with both search algorithms and your audience.
Our Google reputation management service also integrates advanced SEO practices, ensuring that positive reviews, blog posts, and articles land on the first page of search results.
By blending reputation recovery techniques with ongoing brand management, we not only help you repair any damage but also position your business for long-term success online.
The evil cycle of bad news
ORM
With social media increasing content virality and bad news spreading much faster than good, online reputation management has never been more important. FGX will protect, repair and build your brand’s reputation in conversations that happen anywhere and on many different platforms. We further help you keep an eye on influential people in your industry and network, helping to guide your content to be current and relevant in conversations.
It all starts with a search
A great online reputation starts with great search results. What shows up on the first page of the search results can make or break your company or career. And, with 71% of consumers starting their journey with a Google search, no business can afford to show up on the SERPs appearing untrustworthy and disreputable.
This is where ORM tools and accurate reporting come into play.
PROMOTE THE POSITIVE WITH
EFFECTIVE ORM
Why does page 1 matter?
92% of users do not go past Page 1 for any given search, making page 2 of Google not only the best place to hide a dead body, but also where you want to push negative sentiments.
We further help you create and promote a positive brand image by creating and promoting the right sentiment for you. Let us help you protect your online reputation, by putting your best foot forward.
Address issues quickly
By tracking and finding mentions of you or your brand online (no matter which platform) we can spot and address any issues or complaints straight away, putting out small fires before they become big problems. This approach not only ensures higher customer satisfaction but also allows you to build stronger relationships with your customers by showing that you care.
Social and customer satisfaction
Did you know that 83% of people expect responses to social media comments in a day or less, regardless of the platform they are communicating on?
Seems daunting right? But rest assured that we can spot any posts or negative comments and deliver a prompt response, feedback online while showing off great customer service.
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(what people say)
Hi Dream Team, we want to say thanks for an awesome app launch!
FGX is just brilliant with website turnaround times.
The world needs digital gurus such as yourself.
Love your scientific approach to digital marketing!
