Software – Mallguide.co.za

With 18 years of experience in retail digital, we have an in-depth understanding of the requirements shopping centres face in the digital age. Managing shopping centre information is made easy with Mallguide, a purpose-built retail CMS, CRM and communication gateway, built and innovated on the insights and longstanding successes of Mallguide.

With user access from shoppers, stores, and marketing managers, Mallguide enables all malls’ information to be broadcast over any digital channel, be it display screens, mobile apps, websites, or any other platform, allowing for the seamless and real-time updating of critical information.

From a consumer side, Mallguide will allow shoppers to traverse the digital properties of your centre, without experiencing a loss, or difference, in experience through the use of integrated databases. With the ability to sign-in from multiple digital assets, such as websites, social media, and apps, shoppers will be able to enjoy the convenience and ease of an omnichannel strategy, with easy profile management, product and store interests, and shopper preferences, whilst browsing and engaging with their favourite centres, and all their offerings.

This also allows for innovative segmentation possibilities, whereby a shopper can be targeted with strategic insight and relevant content. Using data and platform capabilities from a multitude of digital platforms, your shopper will experience a cohesive, concise, and convenient shopper journey.

Built with the understanding that digital is an adaptive, and tempestuous industry, the Mallguide platform is able to integrate with multiple systems and functionalities, allowing a unique and differentiated offering from mall to mall. With broad analytical reports available to property owners, data can be stored and shared through secure authenticated APIs that are adaptive to your needs and monthly requirements. Bring all your digital platforms together, with Mallguide.